EFF and Senator Richard Blumenthal call DraftKings' alleged AI promotion targeting exploitative. The company denies targeting customers based on losses or gambling-risk indicators. Massachusetts regulators are reviewing operators' AI use.
Labels describe a response to the linked claim or the action explained in the statement summary. Choose one or more.
16 matching statements
Massachusetts Attorney General's Office
Role at the time: Office, through spokesperson Molly McGlynn
Condemned
Statement summary
The office criticizes potential technology-driven exploitation of vulnerable gamblers.
“allegations raise serious concerns”
Open source (opens in a new tab)WBUR: DraftKings lawsuit and responsesDaniel Vest filing; statements from Park Winslow, Molly McGlynn and Diana DiZoglio.
What this label refers to
It criticizes alleged exploitation without finding that misconduct occurred.
DiZoglio says the allegations are concerning and unacceptable if substantiated.
“if substantiated, completely unacceptable”
Open source (opens in a new tab)WBUR: DraftKings lawsuit and responsesDaniel Vest filing; statements from Park Winslow, Molly McGlynn and Diana DiZoglio.
What this label refers to
Her criticism of alleged targeting expressly depends on substantiation.
Role at the time: Company, through spokesperson Park Winslow
Denied
Statement summary
DraftKings denies AI targeting based on losses or problem-gambling indicators.
“DraftKings does not use AI to target customers based on losses”
Open source (opens in a new tab)WBUR: DraftKings lawsuit and responsesDaniel Vest filing; statements from Park Winslow, Molly McGlynn and Diana DiZoglio.
What this label refers to
The company denies the alleged conduct rather than justifying it.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Criticizes both the alleged model and the regulator's response; the model itself remains explicitly condemned.
Role at the time: DraftKings co-founder and chief executive officer, interviewed at TheGrill
Denied
Response to this claim
DraftKings does not build models to target customers with problem-gambling issues for additional promotions.
“We don’t try to target them and give them more promotions to spend more.”
Open the original interview (opens in a new tab)Robins rejects DraftKings AI-targeting allegations at TheGrillSharon Waxman's question asking Robins to identify an inaccurate claim; his answer and subsequent safeguard discussion.
Why we used this label
Robins says the alleged targeting does not occur. That is a denial of conduct, not an argument that targeting vulnerable gamblers would be justified.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Explicit critical interpretation and enforcement argument target the alleged exploitation.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Her full post evaluates the named targeting as harm and argues developers should be liable; it is not bare reporting.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Explicit predatory evaluation and alcohol-addiction comparison criticize the conduct.
Role at the time: Digital civil-liberties organization, in an article by Devanshi Nishar
Condemned
Response to this claim
DraftKings' AI-selected promotions exploit customers' gambling vulnerability for profit.
“DraftKings is capitalizing on their vulnerability for profit instead of mitigating their risk.”
Open source (opens in a new tab)EFF criticizes DraftKings' AI promotion targeting · Electronic Frontier FoundationParagraph on re-engaging problem gamblers through targeted promotions.
Why we used this label
EFF criticizes the alleged promotion targeting itself as exploitation of gambling vulnerability. Its proposed advertising ban is a remedy, not a defense of that conduct.
DraftKings' AI-selected promotions exploit customers' gambling vulnerability for profit.
“They relentlessly foster addiction & relapse. Let’s pass my SAFE Bet Act to ban this AI exploitation outright.”
Read the original post (opens in a new tab)Blumenthal calls for banning AI gambling exploitation · Richard BlumenthalOriginal post dated September 23, 2026, linking the DraftKings investigation.
Why we used this label
Blumenthal calls the alleged targeting exploitation and says it promotes addiction and relapse. This directly criticizes the conduct under scrutiny.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. He excuses the reported practice through a substantive ordinary-business and equal-standards argument. Discomfort is retained as context, not a materially conditional conclusion. This is more than merely disputing a headline.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Its own description of weaponizing AI against vulnerable gamblers criticizes the conduct.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Explicit criticism of exploitation and demand for prohibition establish rejection of the practice.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. Explicit moral criticism of the reported targeting. Her observation that it makes economic sense does not endorse its acceptability.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. His own punitive evaluation applies to the reported DraftKings conduct. The policy proposal is not the sole basis for condemnation.
Reference point: DraftKings' alleged use of AI-targeted promotions to exploit vulnerable gamblers. The demand for punishment expresses rejection of the reported conduct.
Diana DiZoglio is the Massachusetts state auditor and a former state legislator. Her office audits state agencies, departments and vendors to examine public spending and compliance.
Jon Schweppe is a conservative policy advocate and founder of Populist Solutions. He has worked at the Federal Trade Commission and the American Principles Project.
Pamela Mishkin is an artificial-intelligence researcher who has worked at OpenAI. Her research includes the economic effects and safety of language models.
Marc Levine is a former California State Assembly member who represented Marin and Sonoma counties from 2012 to 2022. He previously served on the San Rafael City Council.
Jeff Edelstein is an American journalist and columnist who covers gambling for InGame. He has also written for The Trentonian and publishes personal essays on Substack.
Christo Aivalis is a Canadian historian and political commentator who writes about Canadian politics and labour. He holds a doctorate in Canadian history from Queen's University.
David Moscrop is a Canadian author, political commentator and podcast host. He holds a doctorate in political science from the University of British Columbia.