Robins denies targeting problem gamblers with promotions
Jason RobinsDraftKings co-founder and chief executive officer, interviewed at TheGrill
Robins rejects the allegation that DraftKings builds models to target people with gambling problems. He says its systems instead trigger warnings, limits and account restrictions.
Responding to
DraftKings does not build models to target customers with problem-gambling issues for additional promotions.
“We don’t try to target them and give them more promotions to spend more.”
Interview
Where this statement fits
Are DraftKings' AI-targeted promotions exploiting vulnerable gamblers?
EFF and Senator Richard Blumenthal say DraftKings' alleged use of AI-selected promotions exploits vulnerable gamblers. CEO Jason Robins denies targeting people with gambling problems and says the company uses warnings, limits and account restrictions to protect customers. A proposed class action adds a legal challenge to the dispute.
Source and context
Interview
About this source
TheWrap reports its own conference interview. Robins denies targeting problem gamblers and describes safeguards. The Times replies that its investigation included extensive company comment.
Archived copy (opens in a new tab)Before the quotation
Sharon Waxman asks Robins to identify something inaccurate in the Times investigation. He rejects its description of models targeting problem gamblers.
After the quotation
Robins says DraftKings replaced an ineffective model and has a responsible-gaming team. The Times responds that its reporting included extensive company comment.
How this statement is classified
The label describes this statement's response within the context above.
Why this label?
Robins says the alleged targeting does not occur. That is a denial of conduct, not an argument that targeting vulnerable gamblers would be justified.
- Recorded on
- Published here
- People and groups discussed
- DraftKings
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DraftKings
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Cite this record
- Publisher
- The Dispute Index
- Title
- Robins denies targeting problem gamblers with promotions
- First published
- Last updated
- Permalink
- https://disputeindex.com/events/4417-robins-rejects-the-allegation-that-draftkings-builds-models
Last updated marks the most recent saved version of this published statement.
The Dispute Index. "Robins denies targeting problem gamblers with promotions". First published: 2026-10-02. Last updated: 2026-10-02. https://disputeindex.com/events/4417-robins-rejects-the-allegation-that-draftkings-builds-models