Kalani defends DraftKings' approach to problem gambling
Lori KalaniDraftKings chief responsible gaming officer
Kalani tells Louisiana regulators that out-of-control gambling is against the company's interests. She describes interventions, limits and account closures intended to protect customers.
“It does us no good to have people who are gambling out of control, spending more than they can afford to lose, it just doesn’t make sense.”
Reporting
Where this statement fits
Are DraftKings' AI-targeted promotions exploiting vulnerable gamblers?
EFF and Senator Richard Blumenthal say DraftKings' alleged use of AI-selected promotions exploits vulnerable gamblers. CEO Jason Robins denies targeting people with gambling problems and says the company uses warnings, limits and account restrictions to protect customers. A proposed class action adds a legal challenge to the dispute.
Source and context
Reporting
About this source
The report gives the board's conditional extension, its reasons and the executives' responses about targeting and player protection.
Before the quotation
She responds during the license hearing to questions about vulnerable customers and the company's use of technology.
After the quotation
She says customers should set limits, take breaks and discuss their limits with others.
How this statement is classified
The label describes this statement's response within the context above.
Why this label?
Relative to criticism of DraftKings' treatment of vulnerable gamblers, Kalani defends the company's incentives and protective practices.
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The Dispute Index. "Kalani defends DraftKings' approach to problem gambling". First published: 2026-10-25. Last updated: 2026-10-25. https://disputeindex.com/events/6792-kalani-tells-louisiana-regulators-that-out-of-control