Should book publishers use AI tools in their internal workflows?

Simon & Schuster defends approved AI tools for internal work. Literary agents want disclosure or a ban, while Kathleen Schmidt distinguishes writing publicity from administrative assistance.

A laptop resting on a stack of books on a wooden table.
A laptop and books, photographed in 2021. This photograph illustrates computer-based work with books; it does not show a publisher using AI.

Case period:

Published by The Dispute Index editorial teamPublished Updated

Simon & Schuster

Overview

Schmidt's October 10 response (opens in a new tab) draws a distinction between generating publicity and helping publicists find suitable contacts. She says automated pitches risk sounding alike, describes using AI-assisted podcast research, and asks the industry to set use-specific rules.

The question is which operational uses publishers should permit and what they should tell authors and staff. A rule allowing administrative assistance need not permit uploading unpublished manuscripts or generating creative work. The separate proposal for employee-monitoring software is outside this case.

Timeline

2 timeline entries on this page. Dates: October 9, 2026 to October 10, 2026

  1. October 2026

    2 events

    1. WIRED publishes report on publishers' internal AI use

      Source release

      WIRED published interviews with workers and named responses from Grutjen and Dries.

      [01]Book Publishers Are Quietly Using More AI. Staff Are Revolting

      Original interviews about publishers' operational AI use.

      Book Publishers Are Quietly Using More AI. Staff Are RevoltingWibke Grutjen's statement and Emma Dries's closing comments
    2. Schmidt distinguishes publicity writing from administrative AI

      Reaction

      Schmidt criticized AI-written publicity pitches while supporting administrative assistance and asking for clearer industry rules.

      [02]Big Publishers Are Using AI. It Doesn't Surprise Me.

      Schmidt distinguishes AI-written publicity from administrative assistance and calls for clearer rules.

      Big Publishers Are Using AI. It Doesn't Surprise Me.Publicity copy, Podseeker example and closing discussion of AI guidelines

Response record

Responses

Latest recorded positions: 3. Dates: October 9, 2026 to October 10, 2026

Choose one response filter, or select All responses to see the full record.

1 response on this page

  1. Simon & SchusterGlobal chief marketing and communications officer Wibke Grutjen, speaking for Simon & Schuster to WIREDDirectly involved
    "the goal is always to free up more time for our employees to spend on deeper focus and creative work on behalf of and alongside our authors."
    Defended or excused

    Case context: Should book publishers use AI tools in their internal workflows?

    Read more

    Wibke Grutjen, Simon & Schuster's global chief marketing and communications officer, told WIRED that employees across all functions have access to a limited number of enterprise-level AI tools, that using them is not mandatory, and that the company prohibits any AI tool that has not been vetted and approved. She said the goal is to free up more time for employees to spend on deeper focus and creative work.

    Before the statement

    WIRED reported that agents suspect Big Five editors of using AI to write rejection letters, and that employees at Simon & Schuster, HarperCollins and Hachette say they believe the suspicions are correct.

    After the statement

    WIRED reported that HarperCollins did not respond to requests for comment.

    Book Publishers Are Quietly Using More AI. Staff Are RevoltingWibke Grutjen's statement and Emma Dries's closing comments

    Why this label?

    The reference point is whether book publishers should use AI tools in their internal workflows. Grutjen says Simon & Schuster gives employees a limited set of vetted tools, that use is voluntary and that the goal is to free up time for deeper and creative work, which supports internal use, so we labeled it Defended or excused. The closest competing label is Mixed or conditional, because she limits use to approved tools; she describes the tools' purpose as freeing up employees' time, so it loses.

    This label describes the statement's response within the context above.

Sources

(2)

Reporting

Book Publishers Are Quietly Using More AI. Staff Are Revolting

Book Publishers Are Quietly Using More AI. Staff Are Revolting (opens in a new tab)Wibke Grutjen's statement and Emma Dries's closing comments
Read source (opens in a new tab)

Relevant passage: Wibke Grutjen's statement and Emma Dries's closing comments

About this source

Original interviews about publishers' operational AI use.

Author
Adam Morgan
Published
Accessed
Archived copy (opens in a new tab)

Analysis

Big Publishers Are Using AI. It Doesn't Surprise Me.

Big Publishers Are Using AI. It Doesn't Surprise Me. (opens in a new tab)Publicity copy, Podseeker example and closing discussion of AI guidelines
Read source (opens in a new tab)

Relevant passage: Publicity copy, Podseeker example and closing discussion of AI guidelines

About this source

Schmidt distinguishes AI-written publicity from administrative assistance and calls for clearer rules.

Author
Kathleen Schmidt
Published
Accessed

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Cite this record

Publisher
The Dispute Index
Title
Should book publishers use AI tools in their internal workflows?
First published
Last updated
Permalink
https://disputeindex.com/cases/book-publishers-ai-internal-workflows-publicity-author-consent

The Dispute Index. "Should book publishers use AI tools in their internal workflows?". First published: 2026-10-11. Last updated: 2026-10-11. https://disputeindex.com/cases/book-publishers-ai-internal-workflows-publicity-author-consent