Chrome criticizes eMudhra's explanation for delayed answers
Google LLCChrome Root Program
The Chrome Root Program rejects eMudhra's account of social media scrutiny as an explanation for delayed answers.
“Offering it as an excuse conveys that reputation management is being prioritized over the obligations that eMudhra still owes to the billions of relying parties its mistake exposed. Those obligations do not relax because the consequences are uncomfortable.”
Official statement
Where this statement fits
eMudhra says it handled certificate compromise diligently; Chrome and Mozilla criticize delayed answers
eMudhra says it handled a certificate-key compromise diligently, revoked the affected intermediate CA certificates promptly and is moving customers to other providers. Chrome and Mozilla criticize delays in answering their questions. The company later apologized for the key-generation flaw and promised a full root-cause report and independent review.
Source and context
Official statement
About this source
Chrome responds to comment 39 and criticizes delays in answering the root programs' questions.
Archived copy (opens in a new tab)Before the quotation
Chrome's comment responds to comment 39.
After the quotation
The program then asks eMudhra to prioritize its review of the issue and its security response.
How this statement is classified
The label describes this statement's response within the context above.
Why this label?
Relative to the response after the compromise, Chrome criticizes delays in answering its questions.
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More from this case
Read the full caseMozilla criticizes eMudhra's delayed answers
Mozilla
“We share the Chrome Root Program's concerns and whilst we appreciate eMudhra's difficulties, we expect eMudhra to uphold its obligations to Mozilla and the wider community.”Read statement
eMudhra defends its response to the certificate incident
eMudhra
“eMudhra handled the recent incident diligently, revoking the affected CAs within 14 hours of discovery and disclosing promptly.”Read statement
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- Chrome criticizes eMudhra's explanation for delayed answers
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The Dispute Index. "Chrome criticizes eMudhra's explanation for delayed answers". First published: 2026-10-29. Last updated: 2026-10-29. https://disputeindex.com/events/7137-the-chrome-root-program-rejects-emudhra-s-account