Did TikTok weaken its scam-ad enforcement, as Forbes reports?

Forbes says TikTok weakened advertiser-ban rules. The company rejects the allegations and says enforcement has strengthened. The dispute concerns internal sanctions against advertisers whose customers never receive purchases.

Case period:

Published by The Dispute Index editorial teamPublished Updated

TikTokForbes

Overview

The investigation (opens in a new tab) cites documents and four insiders. Paul DelPonte criticizes advertiser vetting. Forbes Australia (opens in a new tab) carries the same report and company response. The documents have not been independently obtained. Complaint totals alone do not establish that policy changes caused more scams.

Timeline

1 timeline entry on this page. Dates: October 7, 2026

  1. October 2026

    1 event

    1. Forbes publishes investigation and TikTok's response

      Source release

      Forbes reported weakened advertiser-ban rules and included TikTok's rejection of its allegations.

      [01]Forbes investigation of TikTok advertiser-ban rules, October 7, 2026

      Forbes reports internal policy changes and includes TikTok's rejection of its allegations.

      Forbes investigation of TikTok advertiser-ban rules, October 7, 2026Internal advertiser-ban rules and Jessica Casano-Antonellis's response
      [02]Forbes Australia republication of the TikTok advertiser-enforcement investigation

      Licensed republication of the same investigation, including the company response.

      Forbes Australia republication of the TikTok advertiser-enforcement investigationParagraphs on advertiser violations, TikTok's statement and Paul DelPonte's interviews

Response record

Responses

Latest recorded positions: 2. Dates: October 7, 2026

Choose one response filter, or select All responses to see the full record.

1 response on this page

  1. TikTokTikTok spokesperson Jessica Casano-Antonellis, in a statement quoted by ForbesDirectly involved
    "These false allegations misrepresent TikTok’s commitment to advertiser safety, platform integrity, and enforcement ... TikTok strictly prohibits fraudulent and deceptive advertising, and we have continuously strengthened our policies and enforcement systems to address evolving risks and safeguard our community and partners."
    Denied

    Case context: Did TikTok weaken its scam-ad enforcement, as Forbes reports?

    Read more

    TikTok spokesperson Jessica Casano-Antonellis said in a statement that the allegations are false, that TikTok strictly prohibits fraudulent and deceptive advertising, and that it has continuously strengthened its policies and enforcement systems. Forbes reported that she did not answer a detailed list of questions about why TikTok changed its policies.

    Before the statement

    Forbes reported that advertisers are removed only if they violate one of the few remaining zero-tolerance policies, such as those on child sexual abuse material, promotion of terrorism or narcotics.

    After the statement

    Forbes reported that Casano-Antonellis did not answer a detailed list of questions about why TikTok changed its policies and how much money it makes from scam ads.

    Forbes investigation of TikTok advertiser-ban rules, October 7, 2026Internal advertiser-ban rules and Jessica Casano-Antonellis's response
    Forbes Australia republication of the TikTok advertiser-enforcement investigationParagraphs on advertiser violations, TikTok's statement and Paul DelPonte's interviews

    Why this label?

    The reference point is whether TikTok weakened its scam-ad enforcement, as Forbes reports. The spokesperson says the allegations are false and that TikTok has continuously strengthened its enforcement, which rejects the claim that it weakened enforcement, so we labeled it Denied. The closest competing label is Challenged the characterization, because she disputes Forbes's account; she denies the weakening itself rather than only its description, so it loses.

    This label describes the statement's response within the context above.

Sources

(2)

Reporting

Forbes investigation of TikTok advertiser-ban rules, October 7, 2026

Forbes investigation of TikTok advertiser-ban rules, October 7, 2026 (opens in a new tab)Internal advertiser-ban rules and Jessica Casano-Antonellis's response
Read source (opens in a new tab)

Relevant passage: Internal advertiser-ban rules and Jessica Casano-Antonellis's response

About this source

Forbes reports internal policy changes and includes TikTok's rejection of its allegations.

Author
Katharine Schwab and Iain Martin
Published
Accessed
Archived copy (opens in a new tab)

Reporting

Forbes Australia republication of the TikTok advertiser-enforcement investigation

Forbes Australia republication of the TikTok advertiser-enforcement investigation (opens in a new tab)Paragraphs on advertiser violations, TikTok's statement and Paul DelPonte's interviews
Read source (opens in a new tab)

Relevant passage: Paragraphs on advertiser violations, TikTok's statement and Paul DelPonte's interviews

About this source

Licensed republication of the same investigation, including the company response.

Author
Katharine Schwab
Published
Accessed

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Cite this record

Publisher
The Dispute Index
Title
Did TikTok weaken its scam-ad enforcement, as Forbes reports?
First published
Last updated
Permalink
https://disputeindex.com/cases/tiktok-scam-ad-enforcement-forbes-investigation

The Dispute Index. "Did TikTok weaken its scam-ad enforcement, as Forbes reports?". First published: 2026-10-10. Last updated: 2026-10-10. https://disputeindex.com/cases/tiktok-scam-ad-enforcement-forbes-investigation