ID.me claims stronger verification performance in TreasuryDirect dispute.
ID.meCompany spokesperson in an emailed response to FedScoop
In the TreasuryDirect dispute, ID.me says it outperforms alternatives on service, access and fraud prevention.
“has consistently outperformed alternatives in customer service, ease of use, expanding access, protecting taxpayer data, and fighting fraud”
Reporting
Where this statement fits
Wyden and Warren oppose mandatory ID.me at TreasuryDirect; Treasury defends the change.
TreasuryDirect made ID.me its only online sign-in method on October 28, 2026. Senators Ron Wyden and Elizabeth Warren asked Treasury to delay the requirement until after the 2027 tax-filing deadline and explain why Treasury and the IRS use ID.me instead of government-run Login.gov. They cited privacy, biometric-data and access concerns, particularly for older investors. A Treasury official told FedScoop that ID.me will safeguard users' personal and financial information against unauthorized access and identity theft. ID.me says it outperforms alternatives and that biometric data it collects is never sold or shared. Treasury's undated FAQ says investors' funds remain safe despite restrictions on online access.
Source and context
Reporting
About this source
FedScoop received the institutional responses. The company's comparative performance claims are its own assertions.
Before the quotation
FedScoop's report, dated October 29, includes an emailed statement from an ID.me spokesperson.
After the quotation
The spokesperson also limits the data it says it shares with TreasuryDirect and denies selling or sharing biometric data.
How this statement is classified
The label describes this statement's response within the context above.
Why this label?
The company defends the choice of its service on usability, access, security and fraud prevention.
- Recorded on
- Published here
More from this case
Read the full caseTreasury official defends ID.me security in the TreasuryDirect dispute.
U.S. Department of the Treasury
“Action: A Treasury official described ID.me in an email as protection against unauthorized access and identity theft.”Read statement
Wyden and Warren oppose TreasuryDirect's mandatory ID.me login.
“Americans should not have to provide sensitive personal information to ID.me as the price of accessing essential government services”Read statement
Share or embed this statement
The embed keeps its attribution link to The Dispute Index. Credit the image to The Dispute Index and link to the statement page.
Cite this record
- Publisher
- The Dispute Index
- Title
- ID.me claims stronger verification performance in TreasuryDirect dispute.
- First published
- Last updated
- Permalink
- https://disputeindex.com/events/7811-in-the-treasurydirect-dispute-id-me-says-it
Last updated marks the most recent saved version of this published statement.
The Dispute Index. "ID.me claims stronger verification performance in TreasuryDirect dispute.". First published: 2026-11-03. Last updated: 2026-11-03. https://disputeindex.com/events/7811-in-the-treasurydirect-dispute-id-me-says-it